COVID-19 Updates

SERV opens new program for individuals battling substance use disorder

As New Jersey continues to experience alarming rates of opioid use and drug-related deaths during the pandemic, SERV Behavioral Health System, Inc. is confronting the issue head-on by rolling out new services and eliminating barriers to recovery for those battling substance use disorder. 

On Monday, September 13, the organization celebrated the opening of a substance use disorder outpatient treatment program at its Community Behavioral Health Clinic in Clifton.

A true “one-stop-shop,” SERV’s Community Behavioral Health Clinic provides community-based, integrated care for individuals with complex mental health, substance use, and physical health needs together in one convenient location.   

“At SERV, we are dedicated to reaching people with substance use disorder and providing them the services and support they need to break the cycle of their disease and live meaningful, productive lives,” said SERV Centers COO Pauline Simms, who was instrumental in bringing this new program to Passaic County.

“Throughout the pandemic, we have continued to work on solutions to the mental health and substance use crises in our state, and this new program is another step in the right direction,” Simms added.

“We provide a truly integrated model of care at our Community Behavioral Health Clinic in Clifton, and we are incredibly excited for this opportunity to expand our services and open the door to recovery for individuals and families who have been affected by the opioid epidemic.”    

The announcement of this new program comes at a critical time for New Jersey, as the COVID-19 pandemic has led to a drastic increase in the number of people struggling with mental health issues and substance use disorder.

According to state data, 1,626 New Jersey residents died from an overdose during the first half of this year.

At this rate, the state would surpass its all-time high number of drug-related deaths per year, which was set in 2020, by more than 6%. 

And New Jersey is not the only state experiencing a spike in overdose deaths.

Drug-related deaths in the United States hit a record high of 93,331 last year, and the Centers for Disease Control and Prevention (CDC) estimates that over 250 people have died from an overdose per day in 2021. The CDC also reports that more than 13% of Americans claim to have either started or increased substance use during the pandemic.

Experts say the effects of the pandemic have driven the surge in overdoses by heightening feelings of stress and anxiety, creating financial insecurity, forcing people to sacrifice social connections, and disrupting public health and support services.

According to Patricia Kazanowski, the Project Director for SERV’s Community Behavioral Health Clinic, expanding access to treatment and eliminating barriers to recovery for those suffering from substance use disorder is "crucial to fighting this epidemic."

“Now, more than ever, there’s a pressing need for treatment programs in our communities,” Kazanowski said.

“Our program offers a wide range of services, including ambulatory withdrawal management for opioids, intensive outpatient treatment, and medication to support recovery.”

“Our team of professionals stand ready to provide support and healing to those who need it," she added. "We understand that the recovery journey is different for everyone, and we tailor our services to meet the needs of each person we serve.”

One major benefit of outpatient treatment is convenience.

Outpatient treatment programs are designed to accommodate outside obligations and can serve as an effective and flexible option for those looking to recover from substance use disorders.

“Overnight stays at a hospital or residential facility can be a major deterrent for individuals seeking recovery,” said LaTricia Gordon, the Director of Nursing for SERV’s Community Behavioral Health Clinic. “In our program, however, there is greater flexibility of scheduling.”

“Individuals can continue to manage their careers and other responsibilities while undergoing outpatient treatment. Additionally, they will be able to apply the skills they learn in treatment immediately in their home setting while still having the support of the SERV team and recovering peers.”

SERV’s Community Behavioral Health Clinic also offers on-site pharmacy services through Rapps Pharmacy, LLC. 

“Proven and safe medications like Suboxone have the potential to reduce withdrawal symptoms and save lives,” Gordon said. “Once prescribed, we will ensure individuals have access to the medication they need as soon as possible, which can be crucial during the early stages of recovery.”

The importance of National Recovery Month: what it is and why we celebrate it

In addition to expanding access to care, SERV is continuing its efforts to increase awareness and combat the stigma surrounding mental health and substance use disorders.

SERV recognizes September as National Recovery Month—a celebration of the 23 million people who recover from substance use disorder each year. Throughout the month, the organization is helping to reinforce the positive message that behavioral health is essential to overall health, that treatment is effective, and that people can and do recover.

The 2021 National Recovery Month theme is “Recovery is For Everyone: Every Person, Every Family, Every Community,” and it serves as a reminder to people with substance use disorder and those who support them that no one is alone in the journey through recovery.

“The importance of National Recovery Month cannot be understated,” said Allison Dickens, the Director of SERV’s Community Behavioral Health Clinic in Clifton. “It shines a light on people who have struggled with substance use disorder, recovered, and went on to live fulfilling lives.”

“There is a lot of emphasis put on the opioid crisis and the lives it has claimed, which is necessary, but it’s also important to remember that there are success stories—to let people know that recovery is possible and even probable with the right treatment,” she added. “Too many people are still unaware that prevention works and that mental health and substance use disorders can be treated, just like other health problems.”

Ways to support National Recovery Month

One of the most effective ways to celebrate Recovery Month is to share resources and information about substance use disorder and recovery. This month, we encourage you to take some time to learn more about substance use disorder and research the best ways to care for individuals battling this disease. Share what you learn with friends and family. Also consider sharing information about treatment programs, crisis hotlines, and these downloadable materials about preventing overdose on Facebook, Instagram, Twitter, and/or LinkedIn.

Another way to show your support is by attending an event. There are several themed awareness events taking place in New Jersey and virtually during National Recovery Month. For an updated list of recovery month events, check out the NJ-CARS September event calendar or the official Faces and Voices of Recovery calendar for Recovery Month events.

If you know someone in recovery or who may be struggling with substance use disorder, you should consider reaching out to them. During this stressful time of social distancing and isolation, many feel disconnected, and something as simple as a phone call or video chat can have a major impact on someone in recovery. 

Consumers from Mercer County day-trip to Six Flags Great Adventure Wild Safari

SERV Foundation Grants Program funds first educational and enrichment activity for consumers

On August 11, 55 consumers and staff from Mercer County ventured out of their group homes and apartment sites and loaded into vans for a day trip to Six Flags Great Adventure Wild Safari.

The SERV Foundation Grants Program for Consumer Enrichment funded the trip, which Rapps Pharmacy is underwriting. This marks the first time the program has issued a grant to support an educational and enrichment activity for SERV consumers since its introduction in 2019.

All program sites can apply for grants to plan and implement activities through the SERV Foundation. Activities can include sporting events, bowling trips, picnics, trips to stores or restaurants, or any initiative with a perceived benefit.

“I cannot thank the SERV Foundation enough for providing us this grant and allowing us to take a large group of consumers to Six Flags Great Adventure Wild Safari,” said Kelly Rufe, Director of SERV Centers Mercer County. “It was truly an amazing trip, and all the consumers were extremely excited to get out of their residences for the day to see exotic animals…I strongly encourage others to take advantage of this wonderful program.”

Residential Coordinator Peter Pudlo first pitched the idea to go to Six Flags Great Adventure Wild Safari earlier this summer, as a way to get consumers outdoors for some much-needed entertainment during the pandemic. Pudlo also helped plan the trip with other staff members.

“It’s heartening to see so many of our team members taking the initiative to find new ways to entertain consumers and boost morale during this crisis,” Rufe said. “There’s not many activities we can do without risking exposure, and this drive-thru safari was a great idea.”

During their self-guided journey through the safari, consumers observed and were educated about more than a thousand exotic animals from six continents. At the park, most of the animals roamed freely across 350 acres of 11 simulated natural habitats—though predators remained behind fences.

According to consumers, some of the highlights included elephants, rhinos, tigers, and lions. The consumers also saw a baby giraffe named Sierra, who was born in June, and her mother, Muraya.  

At the end of the day, the consumers had a picnic before heading back to Mercer County.

SERV team members organize mindfulness training for consumers

As part of their efforts to support consumers struggling with stress and anxiety in response to the COVID-19 pandemic, SERV team members at the Scotch Plains Group Home and Cluster Apartments have launched “Seven Days of Calm,” a mindfulness training exercise that takes place every Tuesday and Thursday.

Leading the training are RPMs Lindsay George and Stephen Welch, along with RSCs Elaine Adams and Ramona Curry.

“A great rule in life is to regularly check in with your own feelings. If you are feeling uninvolved, bored, or not connected with the residents, the chances are the residents are not feeling connected, either,” said RPM Lindsay George. “There were growing concerns about the well-being and self-care of the residents because they were home all day, and it seemed like everything was changing very fast around them.

“So, during the initial phase of the pandemic, the suggestion came up for staff to meet with the residents more frequently to provide supportive services in small group sessions, and the residents were given the opportunity to take part in a mindfulness exercise called the seven days of calm.”

All five of the residents at Scotch Plains Group Home have attended the training. Twenty-one consumers from the Cluster Apartments regularly participate, as well.

Each session, the consumers learn a new skill. This includes breathing techniques, mental noting, living in the moment, and getting out of auto-pilot, among other things.

The training has been a huge hit thus far, according to George. “Mindfulness is a skill that can be practiced and used by anyone,” she said, “and this training has proven to be effective with enhancing self-awareness, attentiveness with time, and responding to the presenting moment, space, and present situations.

“The consumers have come voluntarily and have been very engaged,” she added. “They’ve even requested for staff to continue the sessions.”

One consumer in particular, Kathy K., has found the mindfulness training especially helpful as she focuses on her emotional well-being during the pandemic.

Ever since her first lesson, Kathy has incorporated mindfulness into her daily routine. She noted that the skills she learned in the training have guided her daily as she makes decisions such as what to eat, what to wear, and what to do. This helps her remain calm and focused, she said.  

Brownie troop donates cookies to SERV’s healthcare heroes

Although Brownie Troop 60284 had to suspend their in-person activities and events to prevent the spread of COVID-19, they still wanted to help their community and thank the heroes on the frontlines of the pandemic.

So, last week, the troop donated more than 60 boxes of Girl Scout cookies to the essential workers of SERV Behavioral Health System, Inc. in Mercer County.

SERV Residential Program Manager Sara Gardiner, also Girl Scout Leader of Troop 60284, led the effort, along with her eight-year-old daughter Adrianna and Co-Leaders Tracy Edwards, Blythe Aguayo, and Susu Garcia.   

“Although SERV’s essential workers are in the healthcare community, behavioral health often gets overlooked,” said Gardiner. “As the Girl Scout Leader, I wanted to use this opportunity to thank SERV’s staff for their hard work and selfless efforts during the pandemic.

“I also wanted to teach the girls how it’s just as important to take care of our mental health as our physical health,” she added. "I shared with them the stories of SERV’s heroes on the frontlines and helped them recognize that you don’t need to be a doctor to save lives.”

Troop 60284 consists of 20 second graders, referred to as “Brownies,” according to Gardiner. While they function as an independent troop, they are also part of an expansive family troop of more than 100 girls of various ages.

Troop 60284 has worked hard to stay engaged and active in Girl Scouting during the pandemic. In addition to SERV, they’ve also made donations to a number of local EMS and fire departments. In previous years, the troop has donated to the New Jersey Veterans Memorial Home at Menlo Park and the Bristol-Myers Squibb Children's Hospital.

After last week’s donation, Gardiner said she received an outpouring of gratitude from SERV employees.

In an email to Gardiner, Kelly Rufe, the Director of SERV Centers in Mercer County, wrote, “I want to sincerely thank you and your daughter’s entire Girl Scout Troop for thinking of SERV Mercer and donating cookies to the county. Given these difficult times, it is gestures like these that truly make our days brighter.”

The Girl Scouts’ mission is to build girls of courage, confidence, and character who make the world a better place. Clearly, the Brownies of Troop 60284 encompass these values, and SERV thanks them for thinking of our heroes during this uncertain time. 

Consumers and staff thank PPE donors in Middlesex County

Consumers and staff in Middlesex County recently worked together to create an oversized thank-you card for Health Fair Natural Food Market in Little Silver, New Jersey.

In late-May, Health Fair Natural Food Market made a large donation of face masks to SERV. The owner of the food market sewed the masks herself, according to Dana Williams, Director of SERV Centers in Middlesex County.

“This card is to show our appreciation,” Williams said. “Even though she is busy with running her store, the owner of Health Fair took the time to make us some high-quality face masks. It was an extremely kind gesture.”

In addition to Health Fair Natural Food Market, SERV Centers in Middlesex County have received PPE donations from a local nurse and Masketeers—a volunteer group that has donated thousands of masks to healthcare organizations in New Jersey over the past few months. Staff members have mailed thank-you letters to these kind individuals, as well.

When asked about the how the pandemic has affected the moods of consumers, Williams said, “they’ve really been toughing it out…Of course, there has been restlessness from time to time, but for the most part, they have dealt with it well, and I’ve been impressed by their resiliency.”

Daily groups, arts and crafts, reading, playing chess, gardening, and exercising are some of the ways that consumers in Middlesex County have kept busy, according to Williams.

She added that they have several exciting events planned for this month, including a healthy cooking demonstration at the Jamesburg Group Home. “We’ll be teaching them how to make summer salads and smoothies while educating them on all the health benefits of the ingredients,” she said.

Elizabeth Group Home celebrates Memorial Day

This past Memorial Day marked the beginning of one of the strangest summers in our nation’s history.

Due to the COVID-19 pandemic, all major events and large gatherings were canceled. Most stores, restaurants, and campgrounds remained closed. There were no parades, no concerts. No baseball games. No fireworks.

Yet, the consumers and staff at SERV’s Elizabeth Group Home were determined to make the most of Memorial Day by holding a cookout. This would allow them to commemorate the holiday together without jeopardizing their health and safety.

“I’m glad that in the midst of this chaos, the Elizabeth Group Home leadership and staff found time to celebrate Memorial Day with the residents,” said Bismark Ntow, Regional Director of SERV Achievement. “They were not required to celebrate the day, but they were thoughtful enough to organize a cookout. I appreciate such initiative and commitment.”

Residential Manager Tahesha McCray organized the event, along with Carmen Fernandez, the Assistant Director of the day program. DSP Bilha Ongiri, DSP Tony Kalu, and other staff members prepared the food.

The menu included hotdogs, cheeseburgers, ribs, chicken, macaroni and cheese, tuna salad, deviled eggs, salsa dip, Italian sausages, and chili.

“The pandemic didn’t stop us from enjoying ourselves,” Tahesha McCray said. “The sun was shining, and after months of being cooped-up, it was important for the consumers to venture outside and socialize while using the proper precautions.”

According to McCray, the consumers and staff at the Elizabeth Group Home enjoyed the Memorial Day celebration so much that they’re already planning another cookout.

“It’s difficult, but we have to make the best of this situation,” she added. “Even amid all this awfulness, we are making memories and taking advantage of our time together.”  

SERV consumers channel their optimism into artwork as state eases up on COVID-19 restrictions

As a result of the global pandemic, our nation recently braved one of its darkest springs. Thankfully, though, that darkness has given way to a resurgence of hope and the sights, sounds, and smells of summer.

This notion of summer and renewed optimism has become a primary theme in the artwork of SERV’s consumers. Take a look through their sketches and paintings, and you’ll see the sun sinking into the ocean, its copper-colored glow spilling out across the waves. You’ll hear the birds sing and the boardwalk creak beneath your sandals. You’ll smell the salt in the air, fresh cut grass, and burgers hot off the barbeque. A newfound sense of calmness will wash over you.

“For the consumers, art has been integral to coping with the uncertainty of living through a pandemic,” said Kelly Rufe, Director of SERV Centers in Mercer County. “The COVID-19 crisis is less than ideal, but I’m grateful that it has afforded them the opportunity to develop their creative minds and experiment with different mediums.”

Rufe added that lately, “it’s been exciting” to watch so many of them channel “their hopefulness about summer and the lessening of restrictions” into their artwork. 

Perhaps the most vibrant and colorful project to date—a tie-dye activity—took place last week, at SERV’s Stepping Stones facility.

Coordinator Carly Kleiman assisted several consumers during the activity. Working together, they soaked their old, white t-shirts in rainbow dye, transforming them into swirling masterpieces.

“Although quarantine measures have had many feeling trapped, consumers have staved off feelings of anxiety and boredom by turning to art as a form of self-therapy,” Kleiman said. “Now that the end to this crisis is in our sights, our spirits are high, and we’re ready for the summer.”

The tie-dyed shirts turned out better than expected, according to Kleiman, and many consumers have expressed excitement about wearing them to gatherings this summer once more social distancing restrictions have been lifted.

CCBHC opens for partial care services

Partners in wellness, SERV Centers of New Jersey’s Certified Community Behavioral Health Clinic (CCBHC), located at 777 Bloomfield Avenue in Clifton, NJ, is open for partial care services for adults ages 18+. The CCBHC provides outpatient, co-occurring services including therapy, psychiatric evaluations, medication management, and residential care. Please contact 973-594-0125 for additional information. 

Amid the disruption and uncertainty related to the COVID-19 outbreak, SERV has remained committed to our mission and focused on providing the highest quality care to the consumers. Over the past few months, we have instituted several measures to help mitigate the spread of the virus and protect the consumers, our staff, and the community. This includes pivoting to Telehealth services and adapting our programs to meet the needs of consumers. We will continue to diligently monitor the pandemic and follow all recommendations made by health and government authorities.

Services are being offered by the CCBHC Monday through Friday, 9:00 a.m. to 9:00 p.m. The office is open Monday through Friday, 9:00 a.m. to 5:00 p.m. for inquiries and assistance. If you think you’re experiencing a life-threatening medical emergency, dial 911 or go to the nearest Emergency Room for help.

Are you experiencing a mental health crisis?

CONTACT SERV TODAY

973-594-0125

OUR TRAINED STAFF IS HERE TO HELP

Manchester Group Home turns to gardening as a way to cope with stress during pandemic

The garden project started back in May of 2015. At the time, SERV’s Manchester Group Home, an all-female home, housed three consumers, and those three worked with staff members to plant vegetables in a patch of dirt behind their residence.

Five years later, that patch of dirt is lush with tomatoes, cucumbers, mixed lettuce, and green peppers.

“I look forward to preparing the home’s garden and watching the veggies grow each year,” said Joseph Koch, Facility Manager.

When asked about all of the effort that goes into the garden, Koch recognized maintenance worker Kevin Stokes. He said that in mid-May, after the last frost for the Manchester area, Stokes worked “especially hard” to get the garden ready, pulling weeds, turning over the soil, and planting vegetables.

The consumers at Manchester Group Home also play a major role in tending to the garden. They take turns watering the plants and harvest the vegetables once they’re ripe.

Gardening has always been touted as a relaxing recreational hobby, and amid the COVID-19 global pandemic, consumers and staff have turned to the activity as a way to cope with stress and boredom.

House Manager Janetta Jackson said that gardening has been a rewarding experience for the consumers, as it has forced people outdoors and promoted teamwork in a time when many are feeling isolated.

“The consumers also enjoy watching the garden grow and eating the vegetables,” Jackson added.

The consumers at Manchester Group Home have handled this crisis well, according to Jackson. In addition to gardening, they have also turned to baking and arts and crafts to help combat stress and boredom while the state remains shutdown.  

SERV awarded emergency grant from LTCF

SERV was one of 14 nonprofits in the Lawrence community to receive a special emergency grant from the Lawrence Township Community Foundation (LTCF) at a virtual ceremony on Thursday, May 21.  

The $4,000 grant will help SERV provide personal protective equipment, arts and crafts, and games to group homes in Lawrence Township. SERV will also use the funds to expand telehealth services.

Ashley Smith, SERV’s Director of Corporate and Individual Giving, attended Thursday’s ceremony on behalf of the organization.

“We are so grateful for the Lawrence Township Community Foundation for rallying together to help local nonprofits in need,” Smith said. “Their generosity will help us to provide protective equipment to staff and consumers. It will also allow us to purchase more games and activities for consumers who are dealing with stress and anxiety during this challenging time.”  

SERV was “one of the only first time applicants awarded a grant,” according to Smith, who applied for the grant in April.

The LTCF has provided funding to nonprofits serving the Lawrence community twice a year for 18 years. In total, the foundation awarded $50,000 on Thursday—a record amount.

“The Board Members were very concerned about the impact of the virus on Lawrence residents,” said Rachel Cantlay, President of the all-volunteer organization.  “While we have sparingly used some of the money for special projects, like Community Conversations and Hurricane Sandy, the volunteer board unanimously agreed that with the terrible results of the pandemic on the people of Lawrence, now was the right time to go all in.”

Cranford Group Home gets creative during shutdown

How do you stay busy and ease your anxiety while confined to your home during a global pandemic?

For the residents at SERV’s Cranford Group Home, there’s only one answer: You have to get creative.

Since Governor Murphy issued his stay-at-home order in March, the residents at the Cranford Group Home have been flexing their creative muscles, engaging in various activities to stay busy and stimulate their minds. One of the most notable, a group coloring exercise, took place recently, on May 6.

Staff members Amber Garcia (SRC), Karen Williams (RC), Julius Oyawusi (RC), Julia Gabriel (RC), Geraldine Obiri-ibe (RPM) led the activity, which many residents found “especially relaxing.”

“With drastic changes in routine like those throughout this pandemic, residents tend to withdraw, but activities like this coloring group really brought everyone to the table,” said Paul Dougherty, Director of SERV Centers, Union County.

This crisis has been unprecedented, but there’s a silver lining, according to Dougherty.

“This pandemic has given staff and residents the opportunity to remember and carry out activities and hobbies that they had previously enjoyed, and it has given us the opportunity to share them with one another,” he said.

Doughtery added that many residents are also establishing healthy routines. He said one resident is reading more, one has started exercising, and one has even decided to quit smoking.

Currently, the residents and staff at Cranford Group Home are planning a spirit week, during which they will participate in a themed activity each day.

Business Transformation Services: SERV’s heroes behind the scenes

March 16, 2020: That’s when it all started.

With the global pandemic forcing the closure of many facilities, SERV’s Business Transformation Services (BTS) team sprang into action.

First, they focused on facilitating work from home and other corporate pandemic measures. This included a massive build and rollout of laptops, as well as an expansion of VPN technology use and instructional activities.

They were also tasked with reviewing and revising security priorities. Unfortunately, hackers love a crisis. So, the BTS team prepared to secure and privatize SERV’s new work environments in the face of threats.

Adjusting to the new normal wasn’t easy. But SERV’s heroes behind the scenes worked tirelessly to ensure the transition went as smooth as possible.

“We were instantly challenged after doing a COVID-19 impact analysis,” said Bob Donahue, Senior VP of BTS. “To keep pace with the pandemic, we accelerated our decision-making framework while maintaining alignment to our immediate corporate priorities and long-term goals.”

According to Donahue, the BTS team needed a “course correction,” which called for a resequencing of project plans and tasks without disrupting SERV’s frontline workers.

The correction involved working with vendors and project teams to establish new, innovative plans that shifted the workload toward more technical aspects that could be handled by the BTS team and non-direct caregivers.

“We were asking employees for an extraordinary effort in this time of crisis,” Donahue said, “and they delivered.”

SERV’s BTS team consists of Mark Bensel, Senior Systems Application Analyst; John Mellon, Senior Network Engineer; Yaqoob Yousafzai, Senior Desktop Engineer; Mike Keating, Desktop Support and Helpdesk Engineer; and Stacey Padovano, IT Project Coordinator.

Right now, the team is working on several major business platform projects. Among them are a new phone system (8x8), a new requisitioning and accounts payable platform (SAP Concur), a migration to Quickbooks online and Raisers Edge/Blackbaud Fundraiser Software, and an implementation and buildout for Project Management Office and Netsmart Telehealth services.

The team also remains focused on cyber security and plans to offer security awareness training for staff in the coming weeks.

SERV releases video training for consumers and staff dealing with stress and anxiety during COVID-19 pandemic

SERV has released a Relaxation Video Training to aid consumers and staff dealing with stress and anxiety during the COVID-19 pandemic. The training is led by Dr. Paul Lehrer, a Rutgers professor and SERV Board Member.

“This situation is a recipe for anxiety and stress. It can lead to depressed mood, to problems with sleep, or to loss of temper. It can also interfere with concentration, job performance, and our interpersonal relationships,” Dr. Lehrer said. “Sometimes it is very helpful to have a way to manage or ‘deflate’ the stress, and there are a number of techniques that psychologists have studied over the years that have been proven to help people do this.”

In the training, Dr. Lehrer covers a broad range of topics including muscle relaxation, hypnotism, relaxed breathing, and mindfulness. At the conclusion of each video, he asks that trainees practice what they’ve learned for twenty minutes a day throughout the week until they find the method that works best for them.

“People tend to enjoy and benefit from different methods. Some people do well with only one or two methods, some with all of them,” Dr. Lehrer said. “Participants in training will be able to choose themselves which methods are right for them.”

Paul Lehrer received his PhD in clinical psychology from Harvard University in 1969. After completing his psychology internship at the Stanford Palo Alto Veterans Administration Hospital, he accepted a position at Rutgers University, where he has taught a variety of courses in stress management and cognitive behavior therapy for more than fifty years.

Dr. Lehrer has led workshops on stress management and applied psychophysiology in eight countries and regularly presents them at scientific and professional meetings. He has also published more than 150 scholarly articles and serves as senior editor of the text Principles and Practice of Stress Management, of which the 4th edition will appear this spring.

Throughout his career, Dr. Lehrer has served as the president of many associations, including the Association for Applied Psychophysiology and Biofeedback, the U.S. chapter of the International Stress Management Association, and the International Society for Advancement of Respiratory Psychophysiology. A forty-year board member of SERV Behavioral Health System, Inc., he received a Service Award in 2017.

Drexel University donates hundreds of 3D-printed face shields to SERV

Drexel University has donated hundreds of medical face shields to essential workers at SERV Behavioral Health System, Inc.

“We are grateful to Drexel University for this generous donation,” said Regina Widdows, President and CEO of SERV Behavioral Health System, Inc. “At SERV, as we navigate the COVID-19 pandemic, the safety of our consumers and staff remains our top priority. We appreciate the support of our friends at Drexel University, and these face shields will no doubt play a major part in helping us stay healthy and flatten the curve.”

Since March, the interdisciplinary design-build team at Drexel University has made more than 5000 face shields for healthcare workers on the front line of the COVID-19 pandemic. 

“The team at Drexel and throughout the Delaware Valley has made this project happen,” said Dr. Michele Marcolongo, Department Head and Professor in Drexel’s Department of Materials Science and Engineering. “From every maker who used their technical printing skills to make headbands for the face shields to faculty members Amy Throckmorton (Biomedical Engineering) and Ellen Bass (Information Science; Health Systems and Sciences Research) who organized manufacturing, assembly, and delivery, as well as our generous corporate sponsors and donors—this was a united front to serve our healthcare workers.”

The team at Drexel University uses 3D printers to make headbands for the face shields. Recently, the team set up a large assembly and packaging process in Drexel’s Innovation Studio, from which they can produce several hundred face shields a week. 

In addition to SERV, Drexel University has also donated face shields to St. Christopher’s Hospital for Children, Penn Medicine, Main Line Health, Temple University Hospital, Einstein Medical Center, and Holy Redeemer HomeCare in Philadelphia.

Show your support for SERV on #GIVINGTUESDAY

There’s no getting around it: these are difficult times, and as a nation, we must come together in solidarity to support those in need. 

To that end, we ask that you join us today, May 5, in observing #GivingTuesdayNow—a day of global action for giving and unity in response to COVID-19.  

Like many not-for-profit organizations, SERV is suffering from the dramatic impact of the pandemic. With the cancellation of fundraising events and an increase in demand for critical services and personal protective equipment (PPE), we need your help now more than ever.

Despite the many challenges we face as a result of this crisis, the work of SERV must continue. Although our day programs have been suspended, our residential facilities are in full operation, and we are extremely proud of the bravery and dedication our staff has shown thus far. 

At this time of distress, distancing, and uncertainty, the well-being of the consumers remains our top priority. This pandemic is stressful and has caused depression, fear, and anxiety for our consumers suffering from mental illnesses and/or intellectual/developmental disabilities. 

The individuals in SERV’s care have been confined to SERV residences since March 17, under the guidance of specially trained staff members who work with them to meet their individual recovery goals. We are focusing all of our resources on our mission-driven work of providing the highest quality of compassionate care to our residential consumers, and we are in need of funds to purchase games and supplies for creative activities. We are also in need of funds for additional PPE for consumers and staff. 

We hope that you will consider a donation to SERV by clicking here. Your donation will help us to sustain our vital programming during these challenging times.

Your $250 donation can help provide PPE for both staff and consumers.

Your $100 donation can help provide a weekly supply of food for consumers. 

Your $50 donation can provide an infrared thermometer to a residential home.

Your $25 donation can provide puzzles, board games, and crafts to a residential home.

All of us need to remember that we will get through this. In the meantime, we wish you and your loved ones good health and safety. 

On behalf of the consumers—the true beneficiaries of your support—you have our heartfelt thanks.

East Windsor Group Home celebrates consumer's birthday in quarantine

Throwing someone a memorable birthday party is never an easy task. Add a global pandemic to the mix, and it’s almost impossible.

However, the SERV family accomplished this feat recently, when they hosted a party for Desiree—a consumer in the East Windsor Group Home. 

All month, Desiree had expressed concerns about her birthday, worried the pandemic would spoil her special day. So, you can imagine her surprise on Wednesday, as she wandered through a house decorated with balloons to find some of her closest friends gathered around an ice cream cake, ready to sing to her.

“In times of crisis, we see how important it is to support our consumers and one another,” said Residential Coordinator Danielle Spinella. “Birthdays are special milestones, and even though we are on lockdown, we wanted to have a memorable celebration for Desiree.” 

“Small moments of joy, like blowing out birthday candles in the company of close friends, are not only important, but they are also crucial to holding on to any sense of normalcy right now. After more than a month of quarantine, we are all feeling a touch on edge, and Desiree’s party certainly helped to lighten the mood at the home,” she added. 

Spinella has worked alongside Sabrina Delgado, SERV’s Coordinator of Behavior Support Services, at the East Windsor Group Home since Governor Murphy issued his stay-at-home order in March. When asked to comment on the impact of the COVID-19 pandemic, both commended the actions and dedication of fellow staff members Yasmeane Richardson, Shabree Young, Joseph Kayfoain, Prince Sabatto, David Karpilee, and Winston WIlliams. 

“I can’t say enough about the SERV staff. They’ve all worked so hard to maintain a positive environment and provide the best care to consumers throughout this crisis. They truly are heroes,” Delgado said.

From organizing video chats to planning birthday parties, the staff at East Windsor has no doubt gone above and beyond to keep consumers occupied during this pandemic. 

Though they hope to return to some version of their normal schedule soon, the staff is prepared to face another month of quarantine and social distancing. 

SERV welcomes 'Flat Stanley'

Meet Stanley, SERV’s newest resident. He stands approximately 7 ½ inches tall, wearing red and yellow shoes, with his green button-down shirt tucked into orange slacks, his polka dot tie done up in a Windsor knot, and his brown hair parted in a neat style.

This colorful paper cut-out is based on Stanley Lambchop, a character in the popular children's book series  “Flat Stanley” by author Jeff Brown. In the stories, Stanley is pancaked by a falling bulletin board and then goes on many adventures. He sneaks under doors, sails like a kite on the breeze, and is mailed in an envelope to far-off destinations.

Now, Stanley has found his way to SERV, and the children in the DCF program are sending him on new adventures.

“After reading the books together, the children and staff in SERV’s DCF program decided to participate in the Flat Stanley Project,” said Kristina Escobar, SERV’s Director of Behavior Support Services.

“Right now, with everything that’s going on in the world, it’s important to stay positive and find creative projects to occupy our free time. This hands-on activity is a great way for the children to connect with other consumers and stay busy during this crisis.”

On Monday, the children in SERV’s DCF program mailed Flat Stanley to another group home. They are asking the consumers who receive him to take pictures and then write a positive letter before sending him to the next home. 

“The children are so excited to discuss, track, and write about their flat character's journey and adventures,” Escobar said. “We will keep the project going until Stanley visits every SERV location, and we hope everyone welcomes this opportunity to connect with us.”

SERV consumers thank local healthcare heroes

A package containing dozens of cards arrived at Capital Health Regional Medical Center in Trenton on Monday, April 6. On one card, two smiling bumble bees buzzed above a sunflower. On another, rays of sunlight illuminated the words “Stay Strong,” which were scrawled in bold, blue ink.

This was the work of SERV consumers from group homes in Mercer County. Over the past week, these artists have spent their shutdown time hunched over desks, drawing and crafting messages they hoped would bolster the spirits of essential workers and patients dealing with the coronavirus crisis.

Kelly Rufe, Director of SERV Centers Mercer County, oversaw the project, working in partnership with the Medical Center’s Director of Patient Experience, Margaret France.   

“During these challenging and uncertain times, it is important to remember the power of moral support and giving back,” Rufe said.

“Our consumers in Mercer County wanted to thank the heroes on the frontlines for all they are doing. They also hoped their cards would bring smiles to the faces of the patients who are suffering.”

Lately, Rufe has been paying close attention to the emotional well-being of consumers as they cope with the challenges posed by the coronavirus pandemic. Though some consumers have expressed anxiety and distress, she said, the staff has helped to alleviate many of their concerns through activities and insightful conversation.

“It’s difficult to comprehend the enormity of the coronavirus pandemic and the impact it continues to have on all our lives,” Rufe said.

“Whether it’s watching a movie, completing a crossword puzzle, or getting out for a walk and a little fresh air—sometimes we need to break from the reality of our situation, and even the simplest things can provide some respite.”

In the coming weeks, Rufe plans to arrange several new activities for the consumers in Mercer County. One in particular that she is excited for is a trip to a drive-through Tulip Trail at Holland Ridge Farms in Cream Ridge.

Chalk the Walk: Spirits remain high among consumers despite COVID-19 pandemic

Hearts, rainbows, and well-wishes decorate the sidewalks and driveways of Willingboro, New Jersey.

Like footprints, these colorful drawings and positive messages were left behind by the children in SERV’s DCF program. As the country grapples with the COVID-19 pandemic, they’ve ventured out into the community to participate in Chalk the Walk—a national movement focused on spreading joy, optimism, and inspiration.

“Since we’ve all been practicing social distancing, we have to find new ways to connect with friends, family, and the community,” said Kristina Escobar, SERV’s Director of Behavior Support Services.

“Chalk the Walk is the perfect way to bring people together during this trying time,” she said. “With each sketch or note we leave on the sidewalk, we are spreading happiness and hope, and we are reminding our neighbors that we are in this together.”

But chalking the walk isn’t the only way the children in DCF homes are keeping their spirits up. While some prefer the outdoors, others have found solace in the kitchen, baking their favorite treats such as chocolate chip cookies and red velvet cupcakes.

On Friday, March 27, several of them came together to throw a surprise birthday party for Program Manager Juliana Ike.

The party was a “huge hit,” according to Ike, who said she was "overwhelmed with joy" when the children suprised her.

"I feel very appreciated and valued working at SERV," Ike added.

The pandemic has not distracted consumers from their personal fitness goals, either. In fact, many participate in an hour-long workout class every day, wherein they perform push-ups, sit-ups, and various bodyweight exercises. They’ve also gravitated towards playing sports and going for long walks.

In a recent email to staff, SERV’s CEO Regina Widdows wrote, “To say I’m proud of our staff would be a tremendous understatement. While this situation continues to rapidly change, what remains the same is [their] focus on our organization’s mission and [their] desire to provide the best possible care to our consumers. Despite all the challenges [they] face in [their] personal life—and I’m sure there are many right now—[they] arrive to work each day with passion and enthusiasm. For that, I am extremely thankful.”

Escobar echoed Widdows’ sentiment when describing the actions of staff. “Everyone has really stepped up,” she said. “The staff has been truly amazing, and they are all working non-stop to make sure the consumers are happy and to keep the chaos of the outside world at bay.”

A message from CEO Regina Widdows, March 25, 2020

Dear SERV family members and loved ones,

SERV is committed to providing care to the individuals we serve.

We understand that the news surrounding COVID-19 is concerning. Please rest assured that we are taking necessary precautions to fight this ongoing crisis in order to keep your loved one safe.

• Our incredible direct support employees are considered essential service providers and are exempt from Governor Murphy’s executive order that NJ residents stay home. They will continue to provide your loved one with exceptional care.
• All administrative and otherwise non-essential employees have been instructed to work from home, whenever possible, in accordance with Governor Murphy’s executive order.
• We are following CDC-recommended cleaning regimens to minimize surface contamination. All door handles, windows, bathrooms, kitchens, and other heavily-trafficked areas are being disinfected.
• We are following social distancing practices, ensuring that staff and consumers maintain the recommended 6-foot distance whenever possible.
• For the safety of our staff and the individuals we serve, we have temporarily halted all in-person visitations. We encourage you to schedule a virtual visit with your loved one via ZOOM Cloud Meeting. Please contact your loved one’s program site for instructions and to provide your email address for scheduling.
• Our staff is working tirelessly to boost morale and maintain an upbeat, positive environment for your loved ones. Recently, we purchased a variety of recreational items and games for our residential program sites, which has resulted in a lot of encouraging feedback. Another way we are keeping the consumers occupied and engaged is through activities such as arts and crafts. Many of the day program and clinical staff are also working directly in the residential properties to provide additional support to the DSPs.
• Effective March 17, 2020, the following day programs have been closed until further notice:

SERV Centers of New Jersey

Clifton Behavioral Healthcare

Adapt Partial Daycare Mercer County

Adapt Partial Daycare Hudson and Passaic Counties

SERV Achievement Centers of New Jersey

Mercer County Progressive Achievement Centers

Union County Progressive Achievement Centers

We will continue to evaluate these measures as new guidance becomes available, and we will inform you of any changes. Thank you for trusting SERV during this unique and difficult time.

Sincerely,

Regina Widdows, President & CEO

SERV employees get creative in efforts to boost morale during crisis

As the novel coronavirus continues to spread across the nation, our state’s call for social distancing has meant a lot of canceled plans—from visitation at our residential program sites, to all community outings for consumers. 

But even though social distancing and isolation have become the norm, SERV consumers and staff are not letting it prevent them from having fun and enjoying everyday life. 

Last week, the dedicated staff at our residential sites turned to art therapy as a way to boost morale and keep consumers busy during this crisis. They also encouraged consumers to read and ventured outside to dance and sing along to some of their favorite songs. This week, the staff says, they’ll work on vision boards.

The staff at our youth program site have been getting creative, as well. This past weekend, with the sun beaming down on them, consumers went for a short stroll around the neighborhood, getting their fill of fresh air before heading back inside for an ice cream party. 

Art therapy. Game nights. Ice cream parties. These are just some of the ways to stay busy during this crisis. Our staff has done a great job keeping consumers occupied thus far, and we are encouraging them to keep flexing their creative muscles to come up with new ideas.

You can now schedule a “virtual visit” with your loved one using ZOOM Cloud Meeting!

We know that these are challenging times for our SERV families.  But we are excited to let you know that we are now able to facilitate free virtual visits with your loved one using ZOOM Cloud Meeting.

ZOOM Cloud Meeting is a free, online video and audio conferencing tool that you can access via iPhone, Android, and computer. Please contact your loved one’s program site for instructions and to provide your email address. You can also schedule a time for a virtual visit. 

A message from CEO Regina Widdows, March 20, 2020

Dear SERV family members and loved ones,

Amidst the disruption and uncertainty related to the COVID-19 outbreak, please be assured that SERV remains committed to our mission and focused on providing the best possible care for your loved ones.

Over the past week, we have instituted several measures to slow the spread of COVID-19 and protect our staff, the consumers and the community. This includes restricting visitation at our residential program sites and discontinuing all community outings for consumers—except those for health and safety—until further notice. We have also reduced all nonessential personnel foot traffic and are taking steps to ensure proper, frequent sanitation practices in our facilities.

We will continue to evaluate our visitation policy daily as this situation evolves. In the meantime, we are encouraging consumers to take full advantage of telephone and video chat services, which will soon be available at all sites.

There’s no getting around it: these are challenging times. But our dedicated staff is working tirelessly to boost morale and maintain an upbeat, positive environment for your loved ones. Recently, we purchased a variety of recreational items and games for our residential program sites, which has resulted in a lot of encouraging feedback. Another way we are keeping the consumers occupied and engaged is through activities such as arts and crafts.

Please know that we are in this together, and that our staff is here to guide you and your loved ones through these trying times. Our organization will continue to closely monitor the COVID-19 pandemic and inform you of any updates in the weeks ahead.

Thank you for trusting SERV. Stay safe.

Sincerely,

Regina Widdows

President and CEO 

COVID-19 Response Letter, March 16

Dear SERV family members and loved ones, 

I am writing to provide you with an update regarding our response to the COVID-19 outbreak. We have been closely monitoring the situation and are in contact with State and Federal agencies. 

All of our residential programs will remain open. However, effective immediately, we have discontinued all community outings for consumers—except those for health and safety. 

SERV is also restricting all visitors to our residential program sites. We recognize that this will be very hard on the consumers and their families. We are working to provide “virtual visit” capability in all homes and will continue to evaluate our visitation policy each day. 

Effective March 17, 2020, the following SERV Behavioral Health System day programs will be temporarily closed until further notice: 

SERV Centers of New Jersey: 

Clifton Behavioral Healthcare

Adapt Partial Daycare Mercer County

Adapt Partial Daycare Hudson and Passaic Counties

SERV Achievement Centers of New Jersey: 

Mercer County Progressive Achievement Centers

Union County Progressive Achievement Centers 

Our first priority is to keep everyone safe and healthy. Thank you for your support as we navigate this global pandemic.  Please continue to visit our website (www.servbhs.org) for updates. 

Sincerely, 
 
Regina Widdows
President and CEO 

SERV’s COVID-19 Preparedness Plan

I wanted to share with you the efforts the SERV team has been taking to keep the consumers, staff, and community safe and healthy in response to the novel coronavirus (COVID-19) outbreak.

For the past several weeks, SERV leadership and administrative staff have been continuously monitoring the developments in COVID-19 spread in our country. In response, we have been following guidance from the U.S. Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), the New Jersey Department of Health, the New Jersey Department of Children and Families (DCF), and New Jersey Governor Phil Murphy. As the situation evolves, we will continue to take action in accordance with new recommendations from these entities.

As SERV provides a wide range of services, we have been carefully reviewing and following the guidelines of the aforementioned authorities for long-term care facilities, outpatient facilities, and medical offices. Our staff has been advised to take increased precautions, and SERV Properties and Management is having each of the regional offices and our corporate office sanitized each night. All door handles, windows, bathrooms, kitchens, and other heavily-trafficked areas are being disinfected. We also sanitize each day program daily. At the outpatient office in Clifton, the waiting room and all heavily-trafficked areas are sanitized three times per day.

Additionally, SERV is implementing health screening measures for visitors and staff in order to ensure the health and safety of the consumers. Visitors and staff across all programs will be issued a questionnaire to screen for potential COVID-19 symptoms and risk factors. This questionnaire will be issued to staff daily and will be conducted for visitors upon their arrival at the facility.

The health and safety of SERV consumers, staff, and community is our highest priority. Thank you for placing your trust in us as we continue to monitor this situation.

Best regards,

Regina Widdows
CEO
SERV Behavioral Health System, Inc.

PDF version of this announcemnt can be downloaded here.